Working
in a diverse environment with team members from many nationalities is a great
experience. You get to know new cultures and recognize how similar people are
across the world although the seemingly extreme differences.
In such an environment, you hear different languages all
the time! And although there is usually a de facto business language, -English
in my case, since I'm currently working in Australia-, some people prefer to
have conversations in their native tongue
with colleagues that share the same language even in a business context.
Well,
is that OK?
There
are many angles from which I see this matter.
It's good to feel natural
As a
non-native English speaker myself, I feel very weird speaking with my Arabic
speaking colleagues -especially Egyptians- in a secondary language, it just
doesn't feel natural! Why speak in a language that we wouldn't normally use if
we were having a casual chat? Put aside losing access to a huge stock of
vocabulary and expressions that we share. This leads to the second point:
It's about effective communication
We
need to get the job done, right? So why put a barrier in front of effective
communication? Undoubtedly using my native language makes conveying my thoughts
much easier. Besides, it gives better control over the tone of the
conversation. I suppose the same goes for other nationalities as well.
But what are we missing?
Some
people might feel excluded when others around them speak in a language they
don't understand. However, I haven't seen this causing real issues.
A virtual wall?
I've
been working in Agile teams for years. And I believe in the value of having
collocated teams in facilitating communication.
It
happened many times that I overheard a discussion between other colleagues in
my team area when I jumped in and gave help to solve an issue, guided on a
topic, or threw in a piece of information that was necessary to solve a
problem. Even if you're not intentionally paying attention, it's possible to
save the team from consuming a lot of time going in circles.
Speaking
in a different language defies the purpose of collocation and creates virtual
walls. It's the same reason why some Agile practitioners recommend not putting
headphones as they isolate the team member from the surrounding team
interactions.
What
about you? Do you prefer speaking in your first language if different from the
common one used at work? On the other side, how do you feel about other
colleagues speaking in a language that you don't understand?
1 comment:
Thanks for the post. Best of luck.
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